Payment and Billing

Antica Calzoleria Loreto accepts payment by PayPal or bank transfer in advance unless otherwise agreed. The receipt of orders is attached to the package sent to the customer's address. If you need an invoice please request it during the order confirmation or by phone / email.

All prices are inclusive of VAT. Prices may be changed at any time without notice. Antica Calzoleria Loreto reserves the right, at its sole discretion, to avoid shipment of the goods, even after the order acceptance, to those customers who are insolvent or in dispute.

 

Orders and Products Availability

At the end of the on-line ordering process, the customer receives a confirmation e-mail (E-mail) of its purchaise. If you do not receive any confirmation, please contact our staff at (+39) 366.495.94.64 for direct confirmation or via the contact form in the website.

Antica Calzoleria Loreto makes domestic and international shipments via express courier. For products not available in stock, delivery time may vary up to 4 weeks, in this case the customer will be notified by the staff. Special products are guaranteed to be shipped out within 15-20 days after the order.

 

Responsibility

Antica Calzoleria Loreto is not responsible for damage or loss, direct and / or indirect, delayed and / or non-delivery of the product or correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to the company. Upon products delivery, the customer must verify the integrity of packages and the correspondence with the quantity and quality as specified in the accompanying document (DDT). In case of discrepancy, the same should be reported on the same document and confirmed within 7 days by e-mail at Tato e-mailová adresa je chráněna před spamboty. Pro její zobrazení musíte mít povolen Javascript. or by registered a / r. letter, to Antica Calzoleria Loreto, Via Gioele Solari 6, 60025 Loreto (AN). Even if the packaging is intact, goods must be checked within 7 days of receipt. Any hidden defects must be reported by e-mail or letter a / r. Each report over these terms will not be considered. For each statement, the customer assumes full responsibility of it.

 

Right of withdrawal

Pursuant to art. 5 DL 185/1999, the person who buys goods for purposes other than their occupational activity (That does not indicate VAT) is entitled to withdraw from the purchase contract for any reason, without explanation or penalty. To exercise this right you have time 15 (fiften) working days from receipt of goods must notify by registered letter with acknowledgment of receipt addressed to:

Antica Calzoleria Loreto

Via Gioele Solari 6 - 60025 Loreto (AN)

As soon as we receive notice of cancellation we will inform the customer how the refund, we must be received within 10 days from the authorization order. The right of withdrawal is subject to the following conditions: The right of withdrawal shall apply throughout the product and its accessories, you can withdraw only a portion of the product purchased. The products must be complete and well preserved as well as the original packaging and any accessories and documentation. Upon arrival at the warehouse, the product will be examined to assess whether there are any damages or otherwise not related to transportation. The customer is responsible for shipping the product to us. The shipping costs are customer's responsibility. In the event of product damage during the delivery, we will notify the customer within 5 days of receipt to enable him to carry out any action against the carrier. The withdrawal in this case it is considered canceled and will be returned to the customer. In any case, the company is not responsible for damage, theft, loss, tampering for goods that are returned by uninsured shipments. The right of withdrawal is not valid if the external or internal package is damaged, if there are missing or damaged parts, accessories, product manuals, or if it's damaged from causes other than shipping. In this case, the product will be returned to the customer and he will be charged for the shipping. After the company has taken the needed informations to establish the integrity of the product and of all its parts, including packaging, we will make a refund of the amount paid by the customer for the purchase of the product, within 15 days. The Customer is held to communicate us a valid bank account and valid bank coordinates (ABI, CAB, CIN, Number of C / C, IBAN) to make the refund, as option it can be used PayPal.

 

Privacy Policy - EU Reg. 679/16

The information is provided pursuant to arts. 13 and 14 of the EU Reg. 679/16 in force and in application from 25/05/2018 for this site, for the treatment activities carried out in the performance of its activities. We guarantee compliance with the regulations on the protection of personal data and personal protection, and we inform you that the personal data provided by the data subjects through the various collection channels, directly or indirectly managed by the Data Controller, or acquired from third parties in compliance legal conditions, will be treated in a lawful, relevant and correct manner, in compliance with the principles established by EU Reg. 679/16.

Owner, Managers and categories of Distributors

The Data Controller is Francesco Teodori at Antica Calzoleria Loreto, with registered office in Loreto, Gioele Solari street 6, 60025 Loreto (AN) - VAT Number 01853110433. The data that the concerning will be processed by appointed personnel or persons authorized by the data controller. The updated list of contact persons for the processing of personal data is available and can be consulted at the registered office. In addition to employees, the processing of personal data may also be carried out by third parties, to whom the company entrusts certain activities (or part of them) connected or instrumental to the processing of the treatments or the provision of the services offered. In such event the same subjects will operate as autonomous owners, co-owners, or will be appointed Managers, persons in charge or persons authorized to the treatment.

Type of data processed

The collection and subsequent processing of data are carried out by the Owner at the company's headquarters and by companies appointed by the same and also through this website in compliance with the security measures and provisions of the Laws for the processing of personal data in force.

Only personal data will be used concerning, for example, name and surname, email address and all data transferred by the user if users / visitors connecting to this site or through any other form of written or verbal communication, send personal data to make requests via e-mail, you will have the acquisition of such data and / or third parties together with which our company could provide the service requested by the user / visitor; such data will be used exclusively for the provision of the service in accordance with this Policy.

Purpose of the treatment

The processing of personal data and telephone and telematic addresses is essential to meet the requests of users, visitors. The conferment is therefore mandatory, not being able, in case of lack of consent or revocation of the same, give rise to the treatment (legitimate interest).

It is necessary to point out that any incorrect or insufficient communication of the requested data may result in the total or partial impossibility of executing the requests of the interested party and the possible mismatch of the treatment results with respect to the agreements entered into or the obligations imposed by regulations and regulations. In particular, the processing of personal data will be aimed at the provision of communications of an informative nature.

Period of retention of personal data

The data collected for the purposes indicated above will be processed and stored for the time necessary to fulfill them and in any case for no more than 12 months from the date on which we receive your consent.

Exercisable rights

Right of access: obtain confirmation that personal data concerning you is being processed and, in this case, receive information concerning, specifically: treatment purposes, categories of personal data processed and retention period, recipients to whom these can be communicated (art.15, GDPR 679/2016).

Right of rectification: obtain the correction of inaccurate personal data concerning you and the integration of incomplete personal data (Article 16, GDPR 679/2016).

Right to be forgotten: obtain the cancellation of personal data concerning it in the cases provided for by the GDPR (Article 17, GDPR 679/2016).

Right of limitation: obtain from the joint controllers the limitation of processing, in the cases provided for by the GDPR (Article 18, GDPR 679/2016).

Right to portability: receive in a structured format, commonly used and readable by an automatic device, the personal data concerning you provided to the joint holders, as well as obtaining that the same are transmitted to another holder without impediments, in the cases provided by the GDPR ( Article 20, GDPR 679/2016).

Opposition right: oppose the processing of personal data concerning you, unless there are legitimate reasons for the joint owners to continue processing (Article 21, GDPR 679/2016).

Right to propose a complaint to the supervisory authority: propose a claim to the Guarantor for the protection of personal data.

These rights may be exercised by sending a request via e-mail to Tato e-mailová adresa je chráněna před spamboty. Pro její zobrazení musíte mít povolen Javascript. 

Changes to the privacy policy

If you decide to change this Privacy Policy, these changes will be posted on the site so that the user can always have access to the latest version. The User is invited to consult this page on a regular basis.

 

Cookie Policy

This "Cookie Policy" (our policy on the use of cookies) is applied to our Web site, including pages on third party platforms (such as Facebook or YouTube), and applications to which you access or which are used through such websites or third-party platforms which are carried out by or on behalf of our Company.

By making use of our Site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you must set your browser correctly or not use our site. If you choose to disable cookies that we use, this could affect the user experience while he is inside our Website.

What are cookies?

Cookies are computer files or partial data that can be stored on your computer (or other devices enabled to browse the web, such as smartphones or tablets) when you visit a website. Usually a cookie contains the name of the website from which the cookie same comes, the "life span" of the cookie (ie how long will stay on your device), and a value, which is usually a randomly generated unique number.

For what we use cookies?

We use cookies to make your use of our site easier and to better suit your interests and needs. Cookies may also be used to help speed up your future activities and experiences on our site. We also use cookies to compile anonymous aggregated statistics that allow us to understand how people use our site and to help us improve its structure and content. We can not identify you personally through this information.

What types of cookies do we use?

Two types of cookies may be used on our website: 'session cookies' and 'persistent cookies'.
The 'session cookies' are temporary cookies that remain on your device until you leave the site. A 'persistent cookies' stays on your device for much longer or until you delete it manually (how long the cookie remains on your device will depend on the 'life span' of the cookie and your browser settings).
Some of the pages you visit may also collect information through 'pixel tags' (also known as 'clear gifs') that may be shared with third parties who assist in a direct way our promotional activities and the development of Internet sites. For example, information on the use of Internet sites related to people who visit our Web site may be shared with advertising agencies to target possible banner ads in an optimal way. In any case, the information is not personally identifiable, even if it could be attached to your personal data.

Cookies used on our website:

Required Cookies - These cookies are essential for the proper operation of our website and allow people to navigate and take advantage of all the features such as storing previous actions (entered texts) when you return to a page during the same session.
These cookies do not identify you as an individual.
If you do not accept these cookies, the performance of the website, or parts of it, could be impacted.

Performance cookies - These cookies help us to understand how users interact with our website providing information on the sections visited, time spent on the site, and any issue that has emerged, for example, an error message. This helps us to improve the performance of our website.
These cookies do not identify you as an individual.
All data is collected and aggregated anonymously.

Functionality cookies - These cookies allow our website to remember the choices you make (for example, your username, your preferred language or the region you are in, any items already in your shopping cart) to provide a more personalized online experience. They can also allow users to view videos, play games and interact with social tools like blogs, chatrooms and forums.
The information that is collected by these cookies may include personally identifiable information that you have provided, for example your username or your profile picture. We will always be transparent to you about the informations we collect, the use we make of it, and with whom we share it.
If you do not accept these cookies, the performance and functionality of the website may be impacted, and access to the website contents may be limited.

Cookie Targeting / Advertising - These cookies are used to show you the most suitable content according to your interests. It can be used to display targeted advertisements or to limit the number of times an advertisement is displayed. It also help us to measure the effectiveness of advertising campaigns on our website.
We could use these cookies to remember the websites you have visited and we may share this information with third parties, including our agencies and advertisers. The majority of this type of cookie trace consumers through their IP address and therefore may collect certain personally identifiable information.

Do we use third-party cookies?

We make use of several suppliers/vendors who may also set cookies on your device on our behalf when you visit our Website to allow them to deliver the services they are providing.
When you visit our Website you may receive cookies from websites or third-party domains.

We make every effort to identify these cookies before they are used in order to allow you to decide whether you want to accept them or not. Additional information regarding these cookies may be available on the website of the third party.

How can I check or delete cookies?

The majority of Internet browsers are initially set to automatically accept cookies. You can change these settings to block cookies or to warn you everytime cookies are sent to your device. There are several ways to manage cookies. Please refer to the instruction manual or the help screen of your browser to find out how to set or change the settings of your browser.
If you disable the cookies we use, this may affect your experience while you are on our Website, for example, you may not be able to visit certain sections or not to receive personalized information.
If you use different devices together to view and access the Website (for example, computer, smartphone, tablet, etc.), You must ensure that each browser on each device is set to reflect your cookie preferences.

Further information about cookies can be found through the following links:

https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
http://www.google.co.uk/intl/en/policies/privacy
http://www.facebook.com/about/privacy/your-info-on-other
http://twitter.com/privacy